Understanding Our Discount Policy & Your Service

Important Information for DriverCareClub Members

DriverCareClub provides you with exclusive access to valuable fleet discounts and special rates with a network of trusted service providers. Our mission is to help you save money on your vehicle's needs.However, it's crucial to understand the nature of these discounts and how they relate to service warranties:We Cannot Directly Warranty Pricing or Services: Please be aware that DriverCareClub acts as a facilitator for discounts. Each participating repair shop, maintenance center, or service vendor operates under their own independent business policies and service warranties. This means DriverCareClub does not directly warranty the pricing of services or the quality of work performed by third-party providers. The discounts we offer are applied to the service provider's standard rates.Your Responsibility: Specify Needs & Confirm Pricing: To ensure you receive the best service and avoid any misunderstandings, it is absolutely essential that you, the DriverCareClub member, clearly communicate your car's specific needs, desired repairs, or services directly to the shop or vendor BEFORE any work begins.Always take these steps:

Clearly articulate the issues your vehicle is experiencing.Discuss the exact services you wish to have performed.Confirm the final price after your DriverCareClub discount has been applied.Request a written estimate detailing the scope of work and costs before authorizing repairs.

Warranty on Parts and Labor: Any specific concerns regarding the quality of work performed, or warranties on parts and labor, are subject to the individual policies of the service provider you choose. We strongly encourage you to review their terms and conditions directly with them before proceeding with any service.DriverCareClub is committed to connecting you with reputable providers offering great savings. Your active communication with the service shop is key to a smooth and satisfactory experience.